August 2023 - Wit Digital

Using Data to Build Customer Relationships and Boost Bookings

August 30, 2023

When business starts to slow a little bit, it’s easy to start freaking out and trying to be everything to everyone. Maybe you start thinking of investing in Facebook or Yelp ads, or wanting to add a bunch of pages to your website when you’re not closing as many calls. One of the resources we … Continued

4 ways to increase CSR booking rates in a turbulent economy

August 29, 2023

By Stephen Christopher

You’re probably starting to hear this theme about training CSRs more and more. The leads are still there. Phone calls are still there. Phone call volume isn’t dropping a significant number, but conversion rates are. That tells us that one of the most valuable places to put time and energy right now is up training … Continued

Is Opening a New GBP Location Right for Your Business?

August 11, 2023

By Sarah Evans

There’s a common misconception that opening a new GBP (Google Business Profile) location automatically means you’ll get more business. Choosing a new location for GBP can be complicated, and if chosen poorly, it can actually HURT, rather than help your business. Location, Location, Location! The physical location of your office plays a pivotal role in … Continued

How to Stay Cool Headed Under Stress

August 8, 2023

By Stephen Christopher

You know that one person that doesn’t ever seem to get frustrated no matter what happens? Shit’s flying, problems everywhere, tension is rising…but they stay totally cool & clearheaded. Ever wondered how people are like that? Ever wanted to BE like that?! The answer to how to stay clear headed under stress is really simple. … Continued