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In August of 2017, Google started letting certain uses, called “local guides,” submit videos to business pages. Local guides are people who do a lot of ratings and reviews. These are the folks who submit photos, answer questions, etc. The videos they were allowed to upload have included reviews or images of the building itself, … Continued
When you purchase a new home, you expect to receive the keys. It’s not enough to have the code to the garage and not hold the primary key to the front door; you need possession of all keys. The same is true when you build a website. If you don’t have the ability … Continued
In this episode of Home Service Success TV, we talk with Trevor Flannigan, Chief Operating Officer of HomeServiceChats, about the value of chat services on home service websites. In today’s competitive market, live chat is an effective tool that provides consistent high-quality customer service to current and potential customers. By engaging with website … Continued
In this episode of Home Service Success TV, President and Master Sellutionist of HVAC Sellutions, Drew Cameron, discusses giving back to the HVAC industry that’s given him so much. HVAC Sellutions grows people and companies by training its sales team to achieve new levels of success in sales and customer service. Topics We … Continued
Businesses lacking a positive and engaging web presence are at risk of losing potential consumers to responsive competitors who manage their online reputation. The Importance of Managing your Online Reviews Responding to reviews ⎼ both positive and negative ⎼ is more important than ever. According to BrightLocal’s 2017 Local Consumer Review Survey: 97% … Continued
Google’s latest advertisement tool is Google Local Services (formerly known as Google Home Services) ⎼ an ad platform designed to easily connect trusted home service businesses with consumers. It’s creating a lot of waves in the home service business world. Our Director of Client Success, Noah Johnson, says “the possibilities are huge…opportunity is here.” … Continued
